We take the security of the information you entrust to us extremely seriously and that includes information which is personal to you, and those around you.
WHO WE ARE
We are Bournes of London Projects Ltd (company number 05155302) whose registered address is 4 Enterprise Court, Downmill Road, Bracknell, England, RG12 1QS.
HOW TO CONTACT US
Telephone our office team on: 0207 6807151
Send us an email on: [email protected]
Write to us at our trading address: Unit 201 The Foundry
156 Blackfriars Road
Our Data Protection Officer is:
Laura Saville – [email protected] 0207 6807151
The kind of information we hold about you
We will collect, store and use the following categories of personal information about you:
How is your personal information collected:
We use different methods to collect data from and about you including through:
How we will use information about you
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
We may also use your personal information in the following situations, which are likely to be rare:
Situations in which we will use your personal information
We need all the categories of information in the list above primarily to allow us to provide our services to you as well as enabling us to comply with legal obligations. In some cases, we may use your personal information to pursue legitimate interests of our own or those of third parties, provided your interests and fundamental rights do not override those interests. The situations in which we will process your personal information are listed below.
Purposes for which we will use your personal data
We will use your data to register you as a new customer. Our lawful basis for processing this information is in the legitimate interest of performing a contract with you.
Who has access to your data
We will share your personal information with third parties where required by law, where it is necessary to administer the working relationship with you or where we have another legitimate interest in doing so. Some of your information may be shared with:
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
How long we keep your data
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
To comply with our obligations to the HMRC and Regulators we have to retain:
Once 7 years have passed, we will delete or anonymise your data in accordance with applicable laws and obligations.
Because the data we hold about you is your data, you have the right to:
If you would like to exercise any of the above rights, please contact Laura Saville using the contact details above.
Your Duty to Inform us of Changes
It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes.
Right to Complain
If you have any concerns about our handling of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (“ICO”) by visiting https://ico.ord.uk/concerns/ or by telephoning the ICO helpline on 0303 123 1113.